Agenda
Setting up Business operations and Global Technology Hub in India
About the Firm
- A trailblazer in the health and well-being sector.
- Over 100 billion USD in revenue.
- Transformed over 75 million lives.
- A diverse team of over 80,000 professionals worldwide.
- Headquartered in USA, with operations in all 50 U.S. states and over 50 nations.
- Creating impact through comprehensive commercial health benefits for individuals, small to mid-size businesses, and large national and international corporations.


The Context
- In pursuit of building a formidable presence in India, the client mandated Veda Consulting to build their management team in India, responsible for operational transformation and scale.
- Veda was retained to onboard almost the entire leadership team including Head of IT, Enterprise Architect, QA Head, Delivery Heads, CFO, APAC Head-HR, and other pivotal positions.
- As a strategic partner, Veda played a role in talent mapping and served as an advisor in facilitating critical tie-ups with infrastructure providers, outsourcing partners etc. to augment the operational landscape for the client.
The Challenge
No prior operational exposure in the Indian market and limited brand recognition as a late entrant encountered distinct challenges for the client.
Strategic Intervention
Veda meticulously aligned its professionals & resources to focus on strategic planning and business outcomes, aligned to client’s vision.
- A non-typical IT entity operating as a captive under a healthcare giant, the task of attracting leadership talent for the nascent startup operations presented formidable hurdles.
- Leading with industry mapping enabled us to identify of 22 target companies and 34 top executives in the healthcare sector.
- A prevalent perception about quality of work in captive vs product driven companies added to complexities to the talent acquisition endeavors.
- Power of our strong network resulted in recommendations & referrals.
- Rationalization of hiring cost further underscored the intricacies of the situation.
- Our experts presented a robust pitch book for effective candidate engagement, exposing targeted candidates to opportunities in the proposition.
- Adhering to client’s screening criteria, a rigorous candidate assessment was conducted by our partners.
Outcome
Team Veda built the senior leadership team within the desired timelines and in alignment with client’s business requirements of operational scale in the country.
The appointed management team consisted of a few eminent figures in the Indian industry, and they headed prestigious MNCs in the past.
As a trusted partner, Veda was announced as the consultant of choice for the client and continues to support critical mandates for the firm.